Overview
At the Holiday Inn Express San Jose Central City, safeguarding the personal details of every guest is a core responsibility. We treat the information you share with the same care we extend to your stay, and we maintain practices designed to keep that information private and secure.
Information We Collect
When you make a reservation, sign up for email offers, or contact our hospitality team, we may collect details needed to serve you — such as your name, contact information, and stay preferences. Information is gathered only when voluntarily provided.
How We Use It
The details you share are used to confirm reservations, communicate about your stay, and deliver information you have requested — including offers, packages, and updates about local attractions. You may unsubscribe from email communications at any time.
Sharing & Distribution
Personal information is not distributed or sold to outside parties. Access is limited to team members who need it to deliver the services you have requested, and to the systems required to process those services.
Security Practices
We employ reasonable administrative, technical, and physical safeguards designed to protect guest information from unauthorized access. While no method of transmission is ever perfectly secure, we continuously review and refine our practices to maintain your trust.
Contact Our Team
If you have questions about this policy or wish to update your information, please reach our team at our contact page or by phone at 408-279-6600.